Helpful information is included below. If you still have questions, we are ready to help. Just contact us.
Note, your question(s) may be answered already through our Frequently Asked Questions page.
Buy Art Give Art accepts Visa and MasterCard. We also accept money orders, cashier's checks, and business/personal checks (allow 7 business days to clear).
Orders are accepted via our online store. Our web site boasts secure shopping and exceptional shopping features that allow you add items to your cart for easy purchase.
All funds are in U.S. dollars.
There are no sales tax unless delivered in New York State, then 8% tax will be added.
Our Return/Refund guarantee does not cover ordinary wear and tear or damage caused by improper installation or accidents.
A Buy Art Give Art painting that is purchased directly from Buy Art Give Art can be returned or exchanged within 30 days of the purchase date for a full refund or credit in the amount of the purchase excluding shipping costs. All merchandise must be returned unused, in new condition and be accompanied by the original materials and packaging. The condition of the item(s) is left at the discretion of Buy Art Give Art.
* Customers are responsible for all shipping expenses on the return.*
Please contact us before returning any products. Be sure to include the following information in your email:
Full name, address, email, date of purchase and order number and reason for return.
No refunds will be issued if a product is returned without authorization.
Non-defective artwork may be exchanged if the artwork is in a condition that allows for resale (see below for our policy regarding defective products). Due to limited and uniqueness of our artwork, replacement product may not be available and cannot be guaranteed.
All orders shipped with free shipping and submitted for return will be refunded in full, less shipping charges.
All refused packages will be refunded in full, less shipping charges.
Buy Art Give Art does its best to display our artwork as closely as possible as it will appear in person. However, in some cases, it is beyond our control concerning the exactness of colors.
Colors may sometimes appear slightly different in person than the colors appear online. Buy Art Give Art will not be held responsible for artwork that may differ from image colors on this website.
Defective or Damaged Products:
You must contact Buy Art Give Art within 10 days of receipt of a defective/damaged product or incorrect order.
If you believe your artwork is defective/damaged, please contact us explaining the problem within 10 days of receipt. If the product is determined to be defective or damaged by no fault of customer, a full refund or similar replacement (if available) will be issued. In some cases, Buy Art Give Art may require you to send back the defective or damaged product. In these cases, we will provide you a shipping label for the return.
If Buy Art Give Art ships an artwork other than the piece ordered, please notify us within 10 days of receipt. We will issue a return label to have the product sent up at our expense. The customer will have the choice of receiving the correct product, another item of the same value, or receiving a full refund including shipping charges Due to limited and uniqueness of our artwork, replacement product may not be available and cannot be guaranteed.
If you have any questions, please contact us.